What's My ROI — Privacy Policy

PMR DIGITAL, LLC (doing business as WHAT'S MY ROI) ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website (https://whatsmyroi.com) or use our services, including the Job Board ROI Sprint.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect very limited information, focused only on what is necessary to provide our services:

A. Information You Provide Directly

• Contact Information: Name, email address, phone number, company name, and job title when you book a free ROI Audit call, submit a form, or contact us.
• Billing Information: Payment details (processed securely by third-party processors such as Stripe, Helcim, or bank ACH providers). We do not store full credit card numbers.

B. Information Collected Automatically

• Website Usage Data: IP address, browser type, device information, pages visited, and referring website (via standard analytics tools such as Google Analytics).
• Cookies and Tracking Technologies: We use cookies and similar technologies to improve site functionality and analyze traffic. You can control cookies through your browser settings.

C. Information from Client Engagements (Job Board ROI Sprint)

When you engage us for the Job Board ROI Sprint, we receive temporary, read-only access to your recruitment data sources (ATS and job boards). This data includes:

• Aggregated recruitment metrics (e.g., cost-per-hire by source, candidate volumes, hire rates, spend allocation).
• Source performance data.

Important: We do not collect, store, or process any Personally Identifiable Information (PII) such as candidate names, email addresses, phone numbers, social security numbers, or any other personal data about individual applicants or employees.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and improve our Services (including delivering ROI reports and recommendations).
• To communicate with you about your engagement, invoices, and support requests.
• To analyze website traffic and improve user experience.
• To comply with legal obligations and enforce our Terms of Service.
• To detect and prevent fraud or security issues.

We do not sell your personal information.

3. Data We Do Not Collect or Store

We are committed to data minimization:

• No PII Storage: We never store, copy, or retain Personally Identifiable Information from your ATS or job boards. All analysis occurs transiently during the engagement.
• No Candidate Data: We do not access, view, or process individual candidate resumes, applications, or personal profiles.
• No Persistent Client Databases: Client-specific raw data is deleted or irreversibly anonymized within 30 days after project completion or termination.
• No Sale of Data: We do not sell, rent, or trade any information to third parties.

4. How We Share Information

We only share information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who assist us (e.g., payment processors, email delivery services, cloud hosting). These providers are contractually obligated to protect your information and use it only for the services they provide to us.
• Legal Requirements: If required by law, court order, or government request, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction (with notice where required).

We do not share your information with third parties for their own marketing purposes.

5. Data Retention and Deletion

• Website Visitors: Contact information is retained only as long as necessary to respond to your inquiry or provide services.
• Client Engagements: All client-specific recruitment data is securely deleted or anonymized within 30 days after the Sprint is completed or terminated.
• Aggregated Benchmarks: We may retain non-identifiable, aggregated industry benchmarks (e.g., average cost-per-hire trends) that cannot be linked back to any specific client.

You may request deletion of your personal information by contacting us (see Section 11).

6. Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we process, including:

• Secure, encrypted connections (HTTPS)
• Access controls and authentication for internal systems
• Regular security reviews

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

For California Residents (CCPA/CPRA):

• Right to know what personal information we collect and how it is used
• Right to request deletion of your personal information
• Right to opt-out of the sale of personal information (we do not sell data)
• Right to non-discrimination for exercising these rights

For All Users:

• Right to access the personal information we hold about you
• Right to correct inaccurate information
• Right to request deletion (subject to legal and contractual obligations)

To exercise any of these rights, please email us at legal@whatsmyroi.com with the subject line "Privacy Request." We will respond within the timeframes required by applicable law (typically 30 to 45 days).

8. Cookies and Tracking

Our website uses cookies and similar technologies for:

• Essential site functionality
• Analytics (Google Analytics)
• Performance monitoring

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

9. Third-Party Links and Services

Our website may contain links to third-party sites (e.g., job boards, ATS providers). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top will reflect the most recent changes. We encourage you to review this page periodically. Material changes will be communicated via email or prominent notice on our website.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

PMR DIGITAL, LLC DBA WHAT'S MY ROI
5900 Balcones Drive, Suite 100
Austin, TX 78731
Email: legal@whatsmyroi.com
Website: https://whatsmyroi.com

For legal notices, please also reference our Terms of Service.